Testimonials
What our customers are saying about our products and services!
Exemplary
I am writing to express my deepest gratitude for the exceptional service you provided during our recent purchase through Hearing Connections.
Your customer service was truly outstanding, and it made all the difference as we navigated the dauting process of finding the right support for my son. Your knowledge, reassurance and genuine care helped transform what was an overwhelming experience into a comfortable one.
Your prices were competitive, but what stood out the most was your exemplary service. Your patience and willingness to answer all my questions, along with your expert advice, have us the confidence we needed to make informed decisions.
Thank you one again for your remarkable support and dedication. It is clear that you genuinely care about your customers, and it shows in the way you conduct your business. We are incredibly grateful for your help and will certainly recommend your services to others.
Suzanne F., Victoria
Fantastic Service
"Many thanks for such fantastic service Andrew. 😊
Megan
Making a Difference
"Thank you Andrew for coming along to work with N… and S… yesterday. We really appreciate you sharing your knowledge with our team and know that this device will certainly make a huge difference to the student.
Your communication and service has been outstanding, and we have no hesitation in recommending your service to others.
Punchbowl Public School
Invaluable aid when travelling
"Thank you Andrew. My travel alarm clock has arrived. I have used it and now am confident when travelling on my own and needing to meet early starts to the day. This is the first time that I can now sleep….in peace."
- Jamie
Strategies suggested were so helpful
"I found the presentation from Hearing Connections to be very enjoyable and informative. Having a person with lived experience being able to advise on strategies and equipment that they have found helpful was especially valuable."
- Aleysha
Insightful presentation
"Your presentation was SO insightful and has really made me consider how I work with anyone with hearing loss. Thank you"
- Michelle
Invaluable patience
"Kathleen and I would like to thank Andrew for his invaluable patience in helping us connect the Telecoil loop to the TV and Kathleen’s Cochlear. This has taken several attempts to get it right.
The support from Hearing Connections has been wonderful."
– Amanda, Casino
"Just wanted to say thank you for introducing me to the Bluetooth Neck Loop. I find it very helpful on an almost daily basis when working on my laptop."
– Rita, Ashfield
Service was prompt and efficient
"Andrew has been helping me with assistive listening devices for many years. His knowledge of the products available is unsurpassed. He has assisted with hearing loss management workshops, demonstrating many devices.
Recently he replaced a damaged plug on an easy listener for me, and his service was prompt and efficient, just two days from receipt to dispatch! One very satisfied customer. Thank you!"
– Jill, Grenfell
Thank you for fixing the loop at my church
"I wanted to thank you for fixing the loop at my church. It was obviously a tricky problem and I am very appreciative of all your hard work. It was wonderful to have the loop working this morning. The sound is crystal clear, strong and crisp - better than it has ever been and my family and I have been attending my Church for some 30 years!
Thank you so much for all your hard work and also for your persistence, it must have been a challenge to literally walk in off the street and start looking for the problem from scratch. There have been a few 'tinkerers' in the past but none had very much impact.
So, thank you again, as you would know having access to the loop makes an enormous difference to those of us who are hearing impaired. What with masks and all the difficulties we have had of late, it is such a relief to be able to hear so clearly in my church. I am looking forward to hearing you speak at Cicada in the future."
– Karen C, Mortdale
– Karen D, Newcastle
So happy with the service I received
– Robyn, Lennox Head
There were many situations where we had not worked out a better way of doing things. But Andrew was very thorough and came up with multiple solutions that we had not thought of or even heard of. He also assisted my son to learn to use some of his equipment to a higher level e.g. changing sensitivity levels on his phone.
Andrew assisted us with working out how to get the TV streamer working, how to improve my sons hearing while bike riding and suggested lots of useful equipment that we had not considered.
Andrew was very professional, very smart and an awesome problem solver and assisted us to improve many things.
Andrew has been the most useful person that we have seen with our NDIS funding! I highly recommend him!"
– Carolyn, Brisbane
I cannot speak highly enough of his efficiency, understanding of the products and also how seamless the whole process was."
– Alex, Mosman