Training, Mentoring & Coaching
Working with people experiencing Hearing Loss ...
There can be many challenges for people with hearing loss, just as there can be challenges for those caring for them.
Hearing Connections provides many types of training, both for the individual with hearing loss, their family and carers, and for professional work places.
Training, Mentoring and Coaching support options
Training, mentoring and coaching support provided by Hearing Connections includes:
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Product Training
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Workplace Training
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Parent Mentoring and / or Training – provided by Andrew Stewart and Leanne Stewart (they have raised two children with hearing loss and Andrew is hearing impaired and wears two cochlear implants)
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Teenage Mentoring and / or Mentoring – provided by Andrew Stewart and / or Bec Stewart as appropriate (Bec grew up with hearing loss and wears one cochlear implant and one hearing aid)
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Family Support Training – provided by Andrew Stewart
Aged Care Staff Training
The training can be customised to your needs and includes a preliminary discussion to identify areas that may need a specific focus. Ideally all staff who interact with the clients will attend.
Topics covered:
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How to communicate better with hearing impaired and deaf clients.
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Technology to help with those who don’t have or won’t wear hearing aids.
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Looking after hearing aids and cochlear implants.
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How to tell which ear a hearing aid goes in.
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How to change batteries and simple problem solving.
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Q & A by a person with hearing loss.
Aged Care Staff Training – the benefits!
Happier residents with the ability to communicate
Staff who are confident with hearing aids & cochlear implants
Reduced hearing aid losses or malfunction
Run by a qualified hearing impaired expert
Assists with Accreditation
Certificate of Attainment issued
Held on your premises
Hearing Coaching
Managing a hearing loss involves more than just wearing your hearing devices, it includes strategies, skills, awareness, and compassion. Hearing Coaching includes these elements as well as home assessments to ensure that you are making the most of your listening environments, through acoustics, lighting and assistive technology.
Hearing Connections is also able to assist with finding ways to make the most of your technology, showing the hidden features that are not always advertised by manufacturers. This includes communication with other family members to assist with their understanding of hearing loss, helping both sides to gain compassion for the difficulties the family is experiencing.
Hearing Coaching can also assist those struggling to manage their hearing loss in the workplace, providing skills and strategies for those not yet ready to ‘come out’ as hearing impaired.
Hearing Coaching is available for those with hearing devices and for those who do not feel that they are ready for hearing aids or cochlear implants yet.
Hearing Coaching is carried out, in your home, in one hour blocks.